Privacy Policy

Privacy Policy

Effective Date: September 3, 2025

At Yaopei Parts, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place orders, or contact us. Please read carefully before using our services.

1. Information We Collect

  • Personal Information: Includes your name, email address, shipping and billing address, phone number, and payment information (such as credit card details) provided during checkout.
  • Order Information: Products purchased, transaction details, return or exchange requests.
  • Non-Personal Information: IP address, browser type, device information, pages visited, and navigation patterns.
  • Cookies & Tracking: We use cookies and similar technologies to improve your shopping experience, analyze traffic, and optimize our website.

2. How We Use Your Information

  • To process and fulfill orders, including shipping, payment, and order updates.
  • To manage returns, exchanges, and refunds efficiently.
  • To respond to customer inquiries, complaints, or support requests.
  • To comply with legal obligations and prevent fraud or unauthorized transactions.
  • We do not use your personal information or images for marketing or advertising purposes without your explicit consent.

3. Collection and Use During Returns, Exchanges, and Refunds

  • When you request a return or exchange, we collect order details and contact information to process your request.
  • Return shipping addresses will be provided by email; please do not send items back to the original shipping address.
  • Refunds are processed to your original payment method within 7 business days after we receive and verify the returned item.
  • Return and exchange shipping costs are typically the responsibility of the customer, unless otherwise stated.

4. Sharing and Disclosure

  • We do not sell, trade, or rent your personal information or contact details to third parties.
  • We may share information with trusted service providers who assist in order processing, shipping, and payment handling, under strict confidentiality agreements.
  • We may disclose information if required by law or to protect our legal rights, safety, or property.

5. Data Security

  • All sensitive information, including credit card data, is transmitted over SSL-secured pages.
  • We use technical, administrative, and physical safeguards to protect personal data from unauthorized access, disclosure, or misuse.

6. Marketing and Promotions

  • We do not use your personal information or images for advertising without your explicit consent.
  • Free gifts, discounts, or incentives are provided only when:
    • You purchase a product
    • It is part of a marketing campaign
    • The primary purpose is not to collect personal information

7. Retention of Data

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Once data is no longer needed, it is securely deleted or anonymized.

8. Third-Party Services

Our website may use third-party services (e.g., payment processors, shipping providers) to facilitate orders. These providers are bound to maintain confidentiality and comply with privacy regulations.

9. Your Rights

  • You have the right to access, correct, or request deletion of your personal information by contacting us.
  • You may opt out of marketing emails at any time.
  • You can disable non-essential cookies via your browser settings.
  • You have the right to request a copy of your personal data in a portable format.

10. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children. If we learn that we have collected such information, we will promptly delete it.

11. Legal Compliance

This Privacy Policy is designed to comply with international privacy laws, including requirements for countries where we sell products. Users are encouraged to review local privacy laws in their region.

12. Contact Us

If you have any questions about this Privacy Policy, your personal information, or your rights, please contact us at:

Email: yaopeiparts@gmail.com

By using our website, you consent to the terms outlined in this Privacy Policy.